Customs Duties and Your Responsibilities
All international shipments are subject to customs duties, taxes, or import fees as determined by the destination country’s regulations. These fees are not included in the shipping costs and are the responsibility of the customer. Upon arrival, your package may be held by customs until the required fees are paid. The amount of these charges varies by country and is based on factors such as the value of the goods and the type of products being imported.
To avoid unexpected costs or delays, we strongly recommend checking with your local customs office or visiting their official website to understand the fees and regulations that may apply to your order. Some countries also have restrictions on specific items, so please ensure that the products you are ordering comply with local import laws. If you have any questions or concerns about customs duties or restrictions, don’t hesitate to contact us for assistance before placing your order.
Delivery Timings and Potential Delays
We aim to deliver your order within 7 to 12 working days after it has been dispatched. However, delivery times may vary depending on your location, customs clearance processes, and the efficiency of local postal or courier services.
It’s important to note that customs clearance can sometimes cause delays. For instance, packages may be held for inspection or require additional documentation, which can extend the delivery timeline. While we have no control over these external factors, we are committed to keeping you informed throughout the process. Once your order is shipped, you will receive a tracking number via email to monitor its progress.
If your package is delayed due to customs or other unforeseen circumstances, we appreciate your patience and understanding. Should you encounter any significant issues or have questions about your delivery, please contact us, and we will do our best to assist you.
By understanding these customs and delivery details, you can ensure a smoother and more enjoyable shopping experience with us. Thank you for choosing our store!